Privacy Policy
Block Ain Limited ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including through our website and services.
1. Important Information and Who We Are
1.1 Purpose of This Privacy Policy
This privacy policy aims to give you information on how Block Ain Limited collects and processes your personal data, including any data you may provide through our website, during onboarding processes, and while using our services.
1.2 Controller
Block Ain Limited, a company registered in the Seychelles, is the data controller responsible for your personal data.
1.3 Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: info@blockain.com
Address: Block Ain Limited, Seychelles
2. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
2.1 Personal Identification Data
Identity Data: First name, last name, username or similar identifier, title, date of birth, gender.
Contact Data: Billing address, delivery address, email address, and telephone numbers.
2.2 Financial Data
Financial Data: Bank account and payment details.
Transaction Data: Details about payments to and from you and other details of services you have used from us.
2.3 Technical Data
Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
2.4 Profile Data
Profile Data: Your username and password, your interests, preferences, feedback, and survey responses.
2.5 Usage Data
Usage Data: Information about how you use our website, products, and services.
2.6 Marketing and Communications Data
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2.7 KYC (Know Your Customer) Data
KYC Data: Data collected and processed through our KYC provider, Sumsub.com, which may include identity verification documents (e.g., passport, driver’s license), proof of address, and other compliance-related information.
3. How We Collect Your Personal Data
We use different methods to collect data from and about you, including through:
3.1 Direct Interactions
You may provide us with your Identity, Contact, Financial, and KYC Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
Apply for our services;
Create an account on our website;
Subscribe to our service or publications;
Request marketing to be sent to you;
Enter a competition, promotion, or survey;
Provide feedback or contact us.
3.2 Automated Technologies or Interactions
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
3.3 Third Parties or Publicly Available Sources
We may receive personal data about you from various third parties and public sources as set out below:
Technical Data from analytics providers such as Google.
Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services such as Salesforce.
KYC Data from Sumsub.com as our KYC provider.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Compliance with Legal Obligations: Where we need to comply with a legal or regulatory obligation.
4.1 Purposes for Which We Will Use Your Personal Data
We have set out below a description of all the ways we plan to use your personal data, and which legal bases we rely on to do so. We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
To Register You as a New Customer: Identity, Contact
To Process and Deliver Your Order: Identity, Contact, Financial, Transaction, Marketing, and Communications
To Manage Our Relationship with You: Identity, Contact, Profile, Marketing, and Communications
To Administer and Protect Our Business and This Website: Identity, Contact, Technical
To Deliver Relevant Website Content and Advertisements to You and Measure or Understand the Effectiveness of the Advertising We Serve to You: Identity, Contact, Profile, Usage, Marketing, and Communications, Technical
To Use Data Analytics to Improve Our Website, Products/Services, Marketing, Customer Relationships, and Experiences: Technical, Usage
To Comply with Legal and Regulatory Requirements: Identity, Contact, KYC
5. Disclosures of Your Personal Data
We may share your personal data with the parties set out below for the purposes set out in section 4 above:
Service Providers: Acting as processors who provide IT and system administration services, including Sumsub.com (KYC provider) and Salesforce (data storage and CRM).
Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Regulators and Other Authorities: Acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
6. International Transfers
We may transfer your personal data to parties outside the Seychelles. Whenever we transfer your personal data out of the Seychelles, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Ensuring Appropriate Safeguards: Transfers will only be made to countries that have been deemed to provide an adequate level of protection for personal data.
Specific Contracts: We use specific contracts approved for use in data transfers which ensure personal data protection.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Request access to your personal data;
Request correction of your personal data;
Request erasure of your personal data;
Object to processing of your personal data;
Request restriction of processing your personal data;
Request transfer of your personal data;
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.
11. Contact Us
If you have any questions about this privacy policy, please contact us at:
Email: info@blockain.com
Address: Block Ain Limited, Seychelles
Registration Number: 242872
Effective Date: 10th of July 2024
Last updated